Novotel Ha Long Bay Hotel, Ha Long ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

160 Ha Long Road, Bai Chay Ward, Ha Long, Vietnam

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Twin Room Balcony

Max:

2 persons

32 m²

Bed options:

2 Single beds

Balcony

room details

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Standard Room 1 King Size bed

Max:

2 persons

32 m²

Bed options:

1 King-size bed

Mountain view

Shower

Heating

room details

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Executive Bay view 1 King size bed

Max:

2 persons

42 m²

Bed options:

1 King-size bed

Sea view

Shower

Fireplace

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Ha Long 3.1 km

Airports

Cat Bi International (HPH) 46.3 km

Van Don International (vdo) 64.1 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Stunning Views!

“The amazing view from my room's balcony added a magical touch to my stay, making every moment lovely.” view full review

Relaxing Showers

“The shower pressure was excellent, providing a refreshing and invigorating experience after a long day.” view full review

Delicious Meals!

“Every meal I had at the hotel was good, showcasing a wide array of flavors that truly enhanced my experience.” view full review

Refreshing Pool!

“The swimming pool was perfect for relaxing and had just the right temperature, making it an oasis of calm during my stay.” view full review

General

Non-smoking rooms
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Karaoke
Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Pedicure
Manicure
Facial
Treatment room
Beauty treatment

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

160 Ha Long Road, Bai Chay Ward, Ha Long, Vietnam

Map view

160 Ha Long Road, Bai Chay Ward, Ha Long, Vietnam

City landmarks

Theme Park

Sun World Halong Complex

1.7 km

Hạ Long - Hòn Ti Tốp

Sun World Halong Park

1.5 km

Beach

Bai Chay Beach

1.0 km

Ha Long St

Royal Villas

640 m

Bãi Cháy

Halong Bay

1.3 km

Đường Hạ Long

Cong Vien Dragon Park

850 m

Đường Hạ Long

Typhoon Water Park

960 m

Ha Long beach

830 m

9 Hạ Long

Ha-Long-Queen-Seilbahn

930 m

80 Hạ Long

Nga 3 Vuon Dao

950 m

Số 80 Hạ Long

Ha Long Bay View Hostel

1.1 km

Tiên Ông

Cai Dam Market

2.1 km

Bãi Cháy

Dragon Park Ha Long

1.5 km

Soi Sim

2.1 km

Island

Dao Reu

2.1 km

Bãi Cháy

Thien Cung Grotto

2.2 km

Tien Ong

2.3 km

Bridge

Bai Chay Bridge

2.6 km

Bo Hon

2.5 km

9 Hạ Long

Go round the Sun

3.1 km

Ho Hung Thang

2.8 km

Yết Kiêu

Sun Wheel

3.1 km

Park

Cong Vien Hoa Ha Long

3.1 km

1-499 Lê Thánh Tông

Dragon Bay Park

3.1 km

Bãi Cháy

Beach Fire

4.8 km

Nearby

Bridge

Pont Bai Chay

440 m

Ha Long Bay Quang Ninh

Dau Go Cave

550 m

Island

Castaway Island

550 m

Hạ Long

Ocean Park

440 m

68 Hậu Cần

Du Thuyen Pelican

440 m

Restaurants

The Square Restaurant

510 m

160 Ha Long Street

Reviews and Ratings

Feedback from previous guests about their experience.

74%

liked the hotel and would stay again

7.4/10

Very good

Rooms

8.3

Location

7.3

Service

8.7

Dining

7.3

Nicola

United Kingdom, December 2023

7.2/10

The hotel offers a comfortable stay with amazing views over Ha Long Bay and Sun World. The rooms are clean and well-decorated, but not up to the expected Novotel standard. The service is friendly and responsive, making hardware issues easy to resolve. The location is close to key attractions, but surrounded by construction sites. Dining options are good, though crowded at times. A pleasant stay overall with some minor drawbacks.

Rooms

7.0

The room was very comfortable with an amazing view over Ha Long Bay and Sun World. It was of a good size, well decorated with quality fixtures and fittings.

Service

8.0

The service was friendly and responsive, with staff quick to address any hardware issues in the room.

Location

6.0

The hotel is close to Sunworld, street shopping, and the local town, making it convenient for sightseeing. However, the surrounding area is a huge building site.

Dining

7.0

The dining experience was good, though sometimes crowded with children and limited replenishments during peak times.

Facilities

8.0

The hotel facilities are adequate for a comfortable stay, offering services like room service, car hire, and laundry.

George

United Kingdom, September 2023

8.4/10

I had a great time at Novotel Ha Long. The rooms were very nice with wooden floors, super comfy beds, convenient working tables, and clean bathrooms, which exceeded our expectations. The service was outstanding, with the staff going above and beyond to ensure a seamless stay. The location was good, although dealing with smoking zones was a slight inconvenience. The dining experience was a bit busy due to tour groups, but the wide selection of tasty food made up for it. Overall, a wonderful stay that offered excellent value for money.

Rooms

9.0

The rooms were very large and well-equipped, especially the spacious bathroom with both a bath and a shower.

Service

9.0

The staff provided lovely and professional service, even handling last-minute requests efficiently with a smile.

Location

8.0

The hotel's location was good, although with some challenges due to the smoking zones. Enjoyed the pool and cocktails.

Dining

7.0

The dining area was a bit hectic at times due to tour groups, but offered a wide selection of tasty food.

Facilities

9.0

The facilities were excellent, providing everything needed for a comfortable stay.

John

United Kingdom, April 2023

8.4/10

The hotel has a mix of positives and negatives that affected my stay. The rooms were excellent, spacious, and clean, providing great comfort. The service was friendly and accommodating. The location was ideal with a variety of dining options nearby, but there were issues with privacy and accessing third-party businesses without consent.

Rooms

9.0

I found the rooms to be excellent - large, very comfortable, well-equipped, and impeccably clean, offering a really comfortable stay.

Service

9.0

The service was top-notch, with kind, knowledgeable staff who were very welcoming and supportive throughout my stay. I particularly enjoyed the pool bar and lobby bar facilities.

Location

8.0

The location was fantastic, being in a new area where I had been 12 years ago, with plenty of eateries around. The hotel also provided easy access to attractions like Cat Ba island, but there were concerns regarding privacy and unauthorized access to third-party businesses.

Dining

8.0

The dining experience was a highlight, with incredible meals that stood out as the best during my time at Ha Long Bay. The seafood buffet was particularly memorable despite some crowd issues and pricing concerns.

Facilities

8.0

The hotel had great facilities, including a bath tub, shower, and fantastic cocktail options in a relaxing ambiance. However, the issue of unauthorized access to third-party businesses needs to be addressed.